Medical Centre Operations Coordinator

7 days ago


Loughton, Essex, United Kingdom Randstad Full time £25,100

We are seeking a dedicated and customer-focused individual to join our Rapid Diagnostics team as a Medical Centre Operations Coordinator.

About the Role

This is a key opportunity for someone with previous experience in customer service or an administrative role to grow and develop in a rewarding environment.

You will be responsible for delivering outstanding customer service, handling medical centre bookings and dashboard administration, managing the "Chemist on Call" service, and overseeing medical centre openings.

You will also respond promptly and professionally to customer queries via phone and email, while following standard operating procedures to meet service levels (SLAs) and KPIs.

Requirements
  • Previous experience in customer service or an administrative role.
  • Strong IT skills, with proficiency in Word, Excel, and Outlook.
What We Offer

A competitive salary of up to £6,000 for night shifts, plus opportunities to grow and develop in a shift-based role with flexibility and a strong work-life balance.



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