Emergency Care Coordinator
1 day ago
We are seeking an experienced and compassionate individual to join our team as an Emergency Care Coordinator. This role is ideal for someone who enjoys working in a fast-paced environment and providing exceptional customer service.
About Vets Now:Vets Now is the UK's leading provider of emergency pet care, offering trusted services to over 1700 veterinary practices across the country.
Key Responsibilities:- Serve as the primary point of contact for clients during emergency situations, handling calls, booking appointments, and managing financial transactions.
- Administration:
- Manage administrative duties in clinic accurately, ensuring the smooth operation of the service.
- Provide timely updates to veterinary staff about patients en route or clients requiring assistance.
- Act as a liaison between clients and veterinary professionals.
This role involves working every other weekend, with Saturdays from 12:00 to 20:00 and Sundays from 08:00 to 17:00, plus a fair share of bank holidays.
Salary and Benefits:The estimated salary for this position is £12.00 per hour, plus benefits including 7 weeks pro-rata annual leave, cash health plan, and up to 50% discounted staff pet care.
Becoming Part of Our Team:We welcome applications from candidates of all backgrounds and are committed to providing reasonable adjustments throughout the recruitment process.
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