Customer Success Manager Lead
1 day ago
We are seeking a skilled Customer Success Manager to lead and inspire two teams in Customer Service and Account Management at The Fuel Store Ltd, a family-run business with over 8 years of experience transforming the Fleet and Fuel industry. As a dynamic leader, you will play a crucial role in customer success and profitability, developing and executing customer retention strategies and optimising revenue streams.
The primary responsibilities include managing a successful customer team in two key areas: customer service and account management. You will achieve and exceed set key performance indicators and customer metrics, grow team performance, and provide exceptional coaching and leadership skills. A strong commercial acumen and ability to navigate a fast-paced environment are essential.
Salary: £38,000 - £45,000 + Bonus Scheme per annum. Benefits include a Pension Scheme, Health & Wellbeing, Holiday Entitlement, Career Progression, Incentives & Bonus, and others. We believe that our services will allow customers to reach heights they didn't even know possible.
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Customer Success Consultant
3 weeks ago
West Midlands Combined Authority, United Kingdom Nobia AB Full timeJob OverviewWe are seeking a highly motivated and results-driven Sales Advisor to join our team in one of our Magnet showrooms. As a Sales Advisor, you will be part of a fast-paced and dynamic environment where you will have the opportunity to develop your skills and expertise in sales and customer service.The ideal candidate will have excellent...
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Customer Success Executive
3 days ago
West Midlands Combined Authority, United Kingdom JACOBS DOUWE EGBERTS Full timeKey Responsibilities:Take ownership of customer interactions and provide timely assistance on technical purchases required to run their businessesAnswer incoming queries via phone or email in a timely mannerAssist customers with technical queries and escalate if necessaryPre-qualify requests for quotation and produce accurate quotationsMake sure Branch...
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Digital Customer Success Manager
3 weeks ago
West Midlands, United Kingdom Tria Full timeCustomer Success Manager (Digital) - West Midlands base with 3 days per week on-site /customer sites - to £55K + benefits Our client, a major provider of food, hospitality and support services have an exciting opportunity for a Digital Success Manager to be responsible for driving the digital strategy across the company and to customers. Your role will be...
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Digital Customer Success Manager
4 weeks ago
West Midlands, United Kingdom Tria Recruitment Full timeJob Description Customer Success Manager (Digital) - West Midlands base with 3 days per week on-site/customer sites - to £55K + benefits Our client, a major provider of food, hospitality and support services have an exciting opportunity for a Digital Success Manager to be responsible for driving the digital strategy across the company and to customers....
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Digital Customer Success Manager
1 week ago
West Midlands, United Kingdom TRIA Full timeCustomer Success Manager (Digital) - West Midlands base with 3 days per week on-site /customer sites - to £55K + benefits Our client, a major provider of food, hospitality and support services have an exciting opportunity for a Digital Success Manager to be responsible for driving the digital strategy across the company and to customers. Your role will be...
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Digital Customer Success Manager
1 month ago
West Midlands, United Kingdom TRIA Full timeJob Description Customer Success Manager (Digital) - West Midlands base with 3 days per week on-site /customer sites - to £55K + benefits Our client, a major provider of food, hospitality and support services have an exciting opportunity for a Digital Success Manager to be responsible for driving the digital strategy across the company and to customers....
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Digital Customer Success Manager
1 month ago
West Midlands, United Kingdom TRIA Full timeCustomer Success Manager (Digital) - West Midlands base with 3 days per week on-site /customer sites - to £55K + benefitsOur client, a major provider of food, hospitality and support services have an exciting opportunity for a Digital Success Manager to be responsible for driving the digital strategy across the company and to customers. Your role will be to...
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Digital Customer Success Manager
3 weeks ago
West Midlands, United Kingdom TRIA Full timeCustomer Success Manager (Digital) - West Midlands base with 3 days per week on-site /customer sites - to £55K + benefitsOur client, a major provider of food, hospitality and support services have an exciting opportunity for a Digital Success Manager to be responsible for driving the digital strategy across the company and to customers. Your role will be to...
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Digital Customer Success Manager
1 month ago
West Midlands, United Kingdom TRIA Full timeCustomer Success Manager (Digital) - West Midlands base with 3 days per week on-site /customer sites - to £55K + benefitsOur client, a major provider of food, hospitality and support services have an exciting opportunity for a Digital Success Manager to be responsible for driving the digital strategy across the company and to customers. Your role will be to...
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Digital Customer Success Manager
1 month ago
West Midlands, United Kingdom TRIA Full timeCustomer Success Manager (Digital) - West Midlands base with 3 days per week on-site /customer sites - to £55K + benefitsOur client, a major provider of food, hospitality and support services have an exciting opportunity for a Digital Success Manager to be responsible for driving the digital strategy across the company and to customers. Your role will be to...
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Digital Customer Success Manager
1 week ago
Co. West Midlands, United Kingdom TRIA Full time €55,000Customer Success Manager (Digital) - West Midlands base with 3 days per week on-site /customer sites - to £55K + benefits Our client, a major provider of food, hospitality and support services have an exciting opportunity for a Digital Success Manager to be responsible for driving the digital strategy across the company and to customers. Your role will be...
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Digital Customer Success Manager
1 week ago
Co. West Midlands, United Kingdom TRIA Full time €55,000Customer Success Manager (Digital) - West Midlands base with 3 days per week on-site /customer sites - to £55K + benefits Our client, a major provider of food, hospitality and support services have an exciting opportunity for a Digital Success Manager to be responsible for driving the digital strategy across the company and to customers. Your role will be...
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Digital Customer Success Manager
1 week ago
Co. West Midlands, United Kingdom TRIA Full time €55,000Customer Success Manager (Digital) - West Midlands base with 3 days per week on-site /customer sites - to £55K + benefits Our client, a major provider of food, hospitality and support services have an exciting opportunity for a Digital Success Manager to be responsible for driving the digital strategy across the company and to customers. Your role will be...
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Digital Customer Success Manager
1 week ago
Co. West Midlands, United Kingdom TRIA Full time €55,000Customer Success Manager (Digital) - West Midlands base with 3 days per week on-site /customer sites - to £55K + benefits Our client, a major provider of food, hospitality and support services have an exciting opportunity for a Digital Success Manager to be responsible for driving the digital strategy across the company and to customers. Your role will be...
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Customer Experience Manager
3 weeks ago
West Midlands Combined Authority, United Kingdom Ambis Full timeAmbis is a leading provider of ERP software solutions. We are seeking an experienced Customer Experience Manager to join our team.The estimated salary for this role is £50,000 - £70,000 per annum, depending on experience and qualifications.Job Description:Work with Account Managers to identify customer needs and develop strategies to meet them.Collaborate...
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Success Coach
3 weeks ago
West Midlands Combined Authority, United Kingdom Ambis Full timeAmbis is seeking a highly motivated and experienced Success Coach to join our team.The estimated salary for this role is £60,000 - £80,000 per annum, depending on experience and qualifications.Job Description:Coach and advise clients on how to get the most out of our ERP software.Identify areas for improvement and develop strategies to address...
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Customer Service Process Lead
2 weeks ago
West Midlands Combined Authority, United Kingdom Caresoft Global Ltd Full timeCompany OverviewCaresoft Global Ltd is a leading provider of innovative solutions for the automotive industry. We are committed to delivering exceptional customer service and driving business growth through strategic partnerships.About the RoleWe are seeking an experienced Customer Service Process Lead to join our team in Whitley, Coventry. As a key member...
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Restaurant Management Team Lead
3 weeks ago
West Midlands Combined Authority, United Kingdom swaggie Full timeAbout the RoleWe are seeking a highly skilled and motivated Restaurant Management Team Lead to join our team at Grosvenor Casino Walsall.As a key member of the management team, you will be responsible for driving business success and delivering exceptional customer experiences. You will lead the Food and Beverage Team, training and developing team members to...
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Customer Services Team Lead
4 weeks ago
West Midlands Combined Authority, United Kingdom Niyaa People Ltd Full timeJob Title: Customer Services Team LeadWe are seeking an experienced Customer Services Team Lead to join our team at Niyaa People Ltd.
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Head of Customer Experience Manager
1 day ago
West Midlands Combined Authority, United Kingdom Bristol Industrial Full timeJob Title: Head of Customer Experience ManagerWe are seeking a highly motivated and experienced Head of Customer Experience Manager to join our team at Bristol Industrial.Estimated Salary: £50,000 - £65,000 per annum based on 33 days annual leave and working 5 hours a week from Monday to Friday 08:30 – 17:00.Job Description:Bristol Industrial is...