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Customer Service Specialist
2 months ago
As a Field Service Engineer, Medical Sterilisation Systems, you will be responsible for the service, installation, repair, and general maintenance of our range of highly advanced sterilisation and endoscope washer disinfectors.
You will work closely with our customers to understand their needs and provide solutions that meet their requirements.
We are looking for a highly skilled and experienced Field Service Engineer, Medical Sterilisation Systems, who can demonstrate a strong background working in a field service or technical support role.
Key responsibilities include:
- Providing technical support and maintenance services to customers
- Installing and repairing sterilisation and endoscope washer disinfectors
- Conducting routine maintenance and troubleshooting
- Collaborating with cross-functional teams to resolve customer issues
We offer a competitive salary, excellent benefits, and opportunities for professional growth and development.
If you are a motivated and customer-focused individual with a passion for medical equipment, we encourage you to apply for this exciting opportunity.
", "requirements": "To be considered for this role, you must have:
- A strong background working in a field service or technical support role
- Previous experience working on endoscope washers, medical/laboratory autoclaves, sterilisation systems, or washer disinfectors
- A HTM, STM, or WTM qualification
- Impeccable customer service skills
- An interest in IT
- The ability to remain confident in customer-facing environments