Customer Service Representative

2 weeks ago


Lancaster, Lancashire, United Kingdom Skipton Building Society Group Full time

{"h1": "Customer Relationship Consultant", "p": "At Skipton Building Society Group, we're looking for a talented Customer Relationship Consultant to join our team. As a key member of our branch team, you'll be responsible for delivering exceptional customer service and building strong relationships with our customers.

Your key responsibilities will include:

* Providing expert advice and guidance to customers on our range of savings products and services
* Conducting 'My Review' appointments to understand customers' financial goals and identify opportunities to support them
* Proactively contacting customers to discuss their needs and provide tailored solutions
* Maintaining accurate customer records and identifying vulnerable customers who require additional support

In return, you'll enjoy a competitive salary, annual discretionary bonus scheme, and a range of benefits including private medical insurance, pension scheme, and cycle to work initiative.

If you're passionate about delivering exceptional customer service and have a talent for building strong relationships, we'd love to hear from you. Please submit your application, including your CV and a cover letter, to our Talent Acquisition team.

We're an equal opportunities employer and welcome applications from diverse candidates.

Thank you for considering this opportunity to join our team"}



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