Customer Service Representative

2 months ago

Lancaster, Lancashire, United Kingdom Vallarta Supermarkets Full time

About the Role:

Vallarta Supermarkets is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers, and contributing to the overall success of our store.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers with finding products, answering questions, and providing product information.
  • Operate a cash register, process transactions, and handle customer payments.
  • Restock shelves, maintain a clean and organized store environment, and perform other tasks as needed.
  • Work collaboratively with other team members to achieve sales goals and objectives.
  • Participate in visual merchandising, including setting up displays and maintaining store appearance.
  • Meet or exceed sales and customer service performance metrics.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work a flexible schedule, including weekends and holidays.
  • Basic math skills and accuracy with handling cash and operating a cash register.
  • Ability to lift up to 25 pounds and stand for long periods.
  • Previous retail or customer service experience preferred.

What We Offer:

  • A competitive hourly rate and opportunities for advancement.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A comprehensive benefits package, including medical, dental, and vision insurance.

Language Code: en-US

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