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Customer Service Representative
1 month ago
About the Role
We are seeking a highly skilled Customer Service Advisor to join our team at Hilton Grand Vacations. As a Customer Service Advisor, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to our members and owners.
Key Responsibilities
Handle customer calls, emails, and other correspondence in a professional and courteous manner
Assist customers with reservations, payments, and other account-related queries
Provide information and support to customers regarding their membership and ownership benefits
Work collaboratively with internal teams to resolve customer issues and improve service delivery
Requirements
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Strong problem-solving and analytical skills
Ability to work independently and as part of a team
What We Offer
Competitive salary and benefits package
Opportunities for career growth and professional development
Collaborative and dynamic work environment
Recognition and rewards for outstanding performance
