Customer Service Project Manager
2 days ago
Bilingual German/English speaking customer service professional sought for a hybrid model position in Huntingdon, with onsite training and 2 days of remote work. The ideal candidate will possess excellent communication skills, strong attention to detail, and the ability to manage multiple projects simultaneously.
Key Responsibilities:
- Coordinate customised product development from concept to delivery.
- Collaborate with the design team to create personalized designs based on client requirements.
- Act as primary point of contact for proof approvals and ensure project materials are promptly forwarded to production.
- Work closely with the customer service management team to ensure smooth project execution and client satisfaction.
Additonal Responsibilities:
- Maintain high standards in all customer service processes.
- Represent the company professionally at all times and promote a positive image.
- Build and maintain strong working relationships with team members and clients.
- Support other areas of the business when required.
Qualifications:
- Proficiency in both German and English.
- At least 1 year of experience in customer service is preferred.
Schedule:
- Full-time, Monday to Friday, 8-hour shifts.
Benefits:
- Casual dress policy.
- Team events and social activities.
- Pension plan and cycle-to-work scheme.
- Complimentary flu vaccinations and free parking.
- Health and wellness programs and life insurance.
Estimated Salary: £32,500 per annum, depending on experience.
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