Customer Service Project Manager

2 days ago


Huntingdon, Cambridgeshire, United Kingdom Anne Corder Recruitment Full time
Job Title and Description

Bilingual German/English speaking customer service professional sought for a hybrid model position in Huntingdon, with onsite training and 2 days of remote work. The ideal candidate will possess excellent communication skills, strong attention to detail, and the ability to manage multiple projects simultaneously.

Key Responsibilities:

  • Coordinate customised product development from concept to delivery.
  • Collaborate with the design team to create personalized designs based on client requirements.
  • Act as primary point of contact for proof approvals and ensure project materials are promptly forwarded to production.
  • Work closely with the customer service management team to ensure smooth project execution and client satisfaction.

Additonal Responsibilities:

  • Maintain high standards in all customer service processes.
  • Represent the company professionally at all times and promote a positive image.
  • Build and maintain strong working relationships with team members and clients.
  • Support other areas of the business when required.

Qualifications:

  • Proficiency in both German and English.
  • At least 1 year of experience in customer service is preferred.

Schedule:

  • Full-time, Monday to Friday, 8-hour shifts.

Benefits:

  • Casual dress policy.
  • Team events and social activities.
  • Pension plan and cycle-to-work scheme.
  • Complimentary flu vaccinations and free parking.
  • Health and wellness programs and life insurance.

Estimated Salary: £32,500 per annum, depending on experience.



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