Customer Service Coordinator

18 hours ago


Huntingdon, Cambridgeshire, United Kingdom Auxillis Full time
About Auxillis

We're a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. With over 50 sites nationwide, we're trusted by some of the UK's best known motor insurers and motoring brands to help their customers when they need it most.


Job Overview

This role is all about delivering exceptional customer service and ensuring our vehicles are where we need them to be, when we need them to be there. As a key member of our team, you'll play a vital role in taking our award-winning service directly to customers' doors.


Responsibilities
  • Manage multiple tasks simultaneously, including resolving customer queries, administering accounts, and overseeing vehicle movements.
  • Deliver outstanding customer service, confidently handling customer interactions and providing a 'great service' with a smile.
  • Work collaboratively with colleagues to achieve branch goals and objectives.

What You'll Need

To succeed in this role, you'll need excellent customer service skills, strong administration abilities, and a calm, 'can-do' attitude. A Full UK or EU Driving Licence is also essential.


Benefits
  • A great basic salary of £26,149 per annum, plus a quarterly bonus scheme up to £1,307 per annum.
  • 24 days annual leave rising to 26 days with service, plus bank holidays and an extra day off for your birthday.
  • Free life assurance and well-being services, including 24/7 GP access, mental health support, and physiotherapy.
  • Exclusive employee vehicle-leasing schemes and a pension scheme.
  • Our Benefits App offers unlimited retailer discounts and cashback.
  • Wagestream allows you to control your pay and get discounts on shopping.

About You

We're looking for someone who is agile, expert, imaginative, and reliable. If you have a passion for delivering excellent customer service and working in a fast-paced environment, we'd love to hear from you.



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