Table Games Management Lead

21 hours ago


Reading, Reading, United Kingdom Genting Casinos Full time

Job Description: We are seeking an experienced Card Room Supervisor to join our team at Genting Casinos. The successful candidate will be responsible for managing a team of staff, ensuring compliance with gaming legislation, and driving revenue growth.

Key Responsibilities:

  • Lead a team of staff to provide excellent customer service and maintain high standards of presentation.
  • Develop and implement effective strategies to drive revenue growth and improve customer satisfaction.
  • Ensure compliance with all relevant gaming legislation, regulations, guidelines, and company policies.
  • Provide training and support to staff to enhance their skills and knowledge.

Requirements:

  • Proven experience in a similar role within the gaming industry.
  • Excellent customer service skills and ability to work well under pressure.
  • Strong communication and leadership skills.
  • Detailed knowledge and understanding of gaming legislation, regulations, guidelines, and company policies.
  • Personal Functional License (PFL) required.

Benefits:

  • Estimated salary: £40,000 - £55,000 per annum.
  • Company funded benefits including private GP helpline, discount portal, pension scheme, life assurance, employee assistance programme, and more.
  • Flexible benefits package.
  • Career development opportunities.
  • Long service awards.
  • Staff social fund.
  • Annual company Christmas present.

About Us:

Genting Casinos is an inclusive and diverse employer, celebrating individuality and valuing the contribution each person brings to our workplace. We continue to gain an understanding of customer needs and requirements and actively accommodate these.



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