Card Room Operations Manager
5 days ago
As a highly skilled Card Room Operations Manager at Genting Casino Reading, you will oversee the daily operations of our card room and play a crucial role in maximizing revenue while delivering exceptional customer service. This is an excellent opportunity for professionals with a strong understanding of gaming legislation, regulations, and compliance requirements.
Main Responsibilities:
- E nsure compliance with all gaming legislation, regulations, guidelines, and company policies.
- Set and maintain the highest standards of presentation in the card room.
- Supervise tournaments and cash games according to the schedule.
- Develop and implement schedules to maximize revenue.
- Build professional relationships with customers and provide outstanding service.
- Monitor local poker business trends and competitor activities.
Qualification / Requirements:
- Friendly, professional demeanor with excellent customer service skills.
- Strong communication abilities.
- In-depth knowledge of gaming legislation and regulations.
- Personal Functional License (PFL) is required.
We estimate the salary for this position to be around £35,000-£40,000 per annum, depending on experience.
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