Tenant Engagement and Satisfaction Specialist

3 weeks ago


West Bromwich, Sandwell, United Kingdom Adullam Homes Full time

Tenant Engagement and Satisfaction Role

We are seeking a skilled professional to lead our tenant engagement and satisfaction initiatives.

About the Role

The Tenant Engagement and Satisfaction Lead will be responsible for developing and implementing strategies to enhance tenant satisfaction and engagement.

Key Responsibilities

  • Develop and maintain effective relationships with tenants and stakeholders
  • Conduct regular surveys and feedback sessions to gauge tenant satisfaction
  • Identify and address areas for improvement in tenant services
  • Collaborate with internal teams to implement changes and improvements

Requirements

Applicants should have a strong understanding of tenant engagement and satisfaction principles, excellent communication and interpersonal skills, and the ability to work effectively in a team environment.

About Adullam Homes

Adullam Homes Housing Association Ltd supports vulnerable individuals and households, providing a range of services to promote independence and well-being.



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