Gaming Floor Ambassador
2 weeks ago
Company Description
Grosvenor is on an exciting journey of growth, and we're looking for talented individuals to join our team. As a leading gaming operator, we're committed to delivering exceptional customer experiences and creating a positive, inclusive work environment.
Our casinos are an exciting and rewarding place to work, with roles across all aspects of gaming and customer service. We offer opportunities to develop your existing skills and learn new ones, as well as a range of benefits and rewards.
Job Description
As a Gaming Floor Ambassador, you will:
- Acknowledge, welcome, and assist customers in gaming
- Understand the games, payouts, and high-value members
- Connect with first-time customers, explaining how the games are run
- Follow guidance from the CADS and gaming supervisor to meet table demand and deliver fantastic service on the gaming floor
- Be aware of and prioritize safer gambling, looking out for signs of problem gambling and informing a manager
As a valued team member, you'll receive a number of benefits, including a £1000 joining bonus*, a share of uncapped tips, premium pay allowance after midnight, and 50% off food and soft drinks across all Grosvenor and Mecca venues.
Qualifications
- A fantastic personality
- Holder of a PFL
- Collaborate and work as part of the wider casino team
- Live our values of Service, Teamwork, Ambition, Responsibility, and Solutions
- Have the flexibility and be open to work any time of the day, including nights, weekends, and bank holidays
- Applicants must be 18+ and have the right to work in the UK
-
Gaming Floor Ambassador
2 weeks ago
London, Greater London, United Kingdom The Rank Group Full timeCompany DescriptionGrosvenor is embarking on an exciting journey of growth and expansion. As part of our team, you will play a crucial role in delivering a world-class gaming experience to our customers.We are committed to exceeding customer expectations and creating a memorable experience that drives loyalty and retention. Our casinos are an exciting and...
-
Customer Relations Ambassador
2 weeks ago
London, Greater London, United Kingdom Metropolitan Gaming Full timeCustomer Relations ExecutiveMetropolitan Gaming is seeking a skilled Customer Relations Executive to join our team in London. As the face of our business, you will be responsible for delivering exceptional customer experiences and providing timely, accurate information and service to our guests.Key Responsibilities:Act as an ambassador for the casino,...
-
Customer Relations Ambassador
2 weeks ago
London, Greater London, United Kingdom Metropolitan Gaming Full timeCustomer Relations ExecutiveMetropolitan Gaming Group is a leading gaming and leisure brand that offers exceptional experiences and services to its guests. As a Customer Relations Executive, you will be the face of the business, responsible for delivering a positive experience to customers visiting our casinos.Key Responsibilities:Act as an ambassador for...
-
Gaming Floor Ambassador
2 weeks ago
London, Greater London, United Kingdom The Rank Group Full timeAbout the RoleWe are seeking an experienced dealer to join our team at Grosvenor Casino. As a dealer, you will be responsible for providing exceptional customer service and ensuring a smooth gaming experience for our customers.Key ResponsibilitiesAcknowledge and welcome customers, providing assistance and guidance as needed.Understand the games, payouts, and...
-
Customer Relations Ambassador
2 weeks ago
London, Greater London, United Kingdom Metropolitan Gaming Full timeAbout the Role:We are seeking a highly skilled Customer Relations Executive to join our team at Metropolitan Gaming. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and ensuring that our guests feel valued and supported.Key Responsibilities:Act as an ambassador for the casino, providing...
-
Gaming Floor Host
22 hours ago
London, Greater London, United Kingdom Genting Casinos Full timeJob Title: Gaming Floor HostGenting Casinos is seeking a skilled Croupier to join their team at Genting Casino Chinatown London. The ideal candidate will have a proven track record of dealing Roulette, Blackjack & Baccarat with excellent communication skills and ability to work varied shifts.Friendly and professional customer service skills to ensure a...
-
Customer Relations Ambassador
3 weeks ago
London, Greater London, United Kingdom Metropolitan Gaming Full timeCustomer Relations ExecutiveMetropolitan Gaming Group is a leading gaming and leisure brand that offers exceptional experiences and services to its guests. As a Customer Relations Executive, you will be the face of the business, providing consistent, polite, timely, and accurate information and service to customers visiting our casinos.Key...
-
Gaming Floor Team Member
2 weeks ago
London, Greater London, United Kingdom The Rank Group Full timeAbout the RoleWe are seeking an experienced dealer to join our team at Grosvenor Casinos. As a key member of our gaming floor team, you will be responsible for providing exceptional customer service and ensuring a seamless gaming experience for our customers.Key ResponsibilitiesAcknowledge and welcome customers, providing a warm and friendly welcome to our...
-
Fitness Floor Ambassador, Kensington
2 weeks ago
London, Greater London, United Kingdom Equinox Full timeJob Title: Fitness Floor Ambassador, KensingtonWe are seeking a highly motivated and enthusiastic Fitness Floor Ambassador to join our team at Equinox Kensington. As a Fitness Floor Ambassador, you will be responsible for providing exceptional customer service to our members, ensuring a safe and clean environment, and promoting a positive and engaging...
-
Customer Relations Ambassador
3 days ago
London, Greater London, United Kingdom Metropolitan Gaming Group Full time{"section1": "Customer Relations ExecutiveAt Metropolitan Gaming Group, we are passionate about providing exceptional experiences and service for our guests across various platforms and venues. We are seeking a highly skilled Customer Relations Executive to join our team and ensure our customers are well looked after. With a focus on delivering exceptional...
-
Fitness Floor Ambassador
2 weeks ago
London, Greater London, United Kingdom Equinox Full timeJob OverviewWe are seeking a highly motivated and enthusiastic Fitness Floor Ambassador to join our team at Equinox. As a key member of our team, you will be responsible for providing exceptional service to our members, ensuring a clean and safe environment, and promoting a positive and engaging atmosphere on the gym floor.Key ResponsibilitiesProvide a...
-
Fitness Floor Ambassador
2 weeks ago
London, Greater London, United Kingdom Equinox Full timeJob Title: Floor Host, St. JamesWe are seeking a highly motivated and enthusiastic Fitness Floor Ambassador to join our Equinox team. As a key member of our team, you will be responsible for providing exceptional service to our members, ensuring a clean and safe environment, and promoting a positive club experience.Responsibilities:Provide a five-star...
-
Floor Staff Ambassador
2 weeks ago
London, Greater London, United Kingdom Noble Inns Limited Full timeWe are seeking a skilled Floor Staff member to join our team at Noble Inns Limited. As a Floor Staff Ambassador, you will be responsible for delivering exceptional customer service and ensuring a memorable experience for our guests.About the Role:Provide outstanding service to customers, ensuring their needs are met and exceeded.Work collaboratively with the...
-
Fitness Floor Ambassador, Kensington
1 week ago
London, Greater London, United Kingdom Equinox Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our Equinox team as a Fitness Floor Ambassador. This role will provide a five-star service to all members through greeting and member engagement, ensuring the gym floor is clean and tidy, and providing support to members by ensuring a safe environment.ResponsibilitiesProvide...
-
Experienced Casino Dealer
2 weeks ago
London, Greater London, United Kingdom The Rank Group Full timeThe Rank Group is seeking an experienced dealer to join our team at Grosvenor Casinos. As a key member of our gaming floor team, you will be responsible for providing exceptional customer service and ensuring a safe and welcoming environment for all customers.Key Responsibilities:* Acknowledge and welcome customers, providing a friendly and approachable...
-
Fitness Floor Ambassador, St. James
2 weeks ago
London, Greater London, United Kingdom Equinox Full timeJob Title: Floor Host, St. JamesWe are seeking a highly motivated and enthusiastic Fitness Floor Ambassador to join our team at Equinox St. James. As a key member of our gym floor team, you will be responsible for providing exceptional service to our members, ensuring a safe and clean environment, and promoting a positive and supportive...
-
Experienced Casino Dealer
2 weeks ago
London, Greater London, United Kingdom Metropolitan Gaming Full timeAbout the RoleWe are seeking an experienced casino dealer to join our team at Metropolitan Gaming. As a key member of our gaming floor, you will be responsible for providing exceptional customer service and ensuring a smooth gaming experience for our guests.Main ResponsibilitiesHost live gaming tables and maintain control of the gameDeal cards, spin the...
-
Experienced Gaming Professional
3 weeks ago
London, Greater London, United Kingdom Grosvenor Casinos Full timeGaming Floor Team MemberAbout the RoleWe are seeking an experienced gaming professional to join our team at Grosvenor Casino, St Giles. As a key member of our gaming floor team, you will be responsible for delivering exceptional customer service and ensuring a seamless gaming experience for our patrons.As a gaming floor team member, you will be expected...
-
Experienced Gaming Professional
3 weeks ago
London, Greater London, United Kingdom Grosvenor Casinos Full timeGaming Floor Team MemberAbout the RoleWe are seeking an experienced gaming professional to join our team at Grosvenor Casino, St Giles. As a key member of our gaming floor team, you will be responsible for delivering exceptional customer service and ensuring a seamless gaming experience for our patrons.As a gaming floor team member, you will be expected...
-
Experienced Gaming Professional
3 weeks ago
London, Greater London, United Kingdom Grosvenor Casinos Full timeGaming Floor OpportunitiesAbout the RoleWe are seeking an experienced gaming professional to join our team at Grosvenor Casinos. As a table games host, you will be responsible for providing exceptional customer service and ensuring a positive gaming experience for our patrons.You will work closely with our gaming supervisors to meet table demand and deliver...