Customer Service Manager

1 month ago


Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full time
Customer Care Manager - Maternity Cover

We are seeking a highly skilled and experienced Customer Care Manager to join our team on a temporary basis. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Provide high-quality customer service and support to clients via phone, email, and other communication channels.
  • Manage and resolve customer complaints in a professional and timely manner.
  • Work closely with the sales team to ensure seamless customer onboarding and support.
  • Develop and maintain strong relationships with clients to ensure high levels of customer satisfaction.

Requirements:

  • Proven experience in a customer-facing role, preferably in a similar industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and conflict resolution skills.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and growing company.
  • A supportive and collaborative team environment.

How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you



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