Customer Service and Complaints Manager

4 weeks ago


Bridgwater, Somerset, United Kingdom Job Solutions Ltd Full time
Customer Care Manager - Maternity Cover

Job Summary:

Job Solutions Ltd is assisting our client in finding a temporary Customer Care Manager to cover maternity leave. The successful candidate will work full-time until the probation period is completed, after which the role will transition to a hybrid schedule with 3 days in the office in Bridgwater and 2 days working from home.

Key Responsibilities:

  • Provide exceptional customer service and manage customer complaints in a timely and professional manner.
  • Work collaboratively with the team to achieve business objectives and support the client's recruitment needs.
  • Develop and maintain strong relationships with clients and stakeholders.

Requirements:

  • Proven experience in customer care and complaint management.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

What We Offer:

Job Solutions Ltd is committed to providing a supportive and inclusive work environment. We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.



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