Resident Involvement Team Lead

2 weeks ago


Leicester, Leicester, United Kingdom PA Housing Full time
Transformative Leadership Opportunity

Ahead of our Resident Involvement Specialists, we seek a visionary leader to spearhead a team that puts residents at the heart of everything we do.

This pivotal role demands a strong communicator who can tailor messages for diverse audiences, while delivering clear reports and presentations. As a seasoned leader, you'll inspire and motivate your team to exceed their goals, fostering growth through a supportive coaching style.

Key responsibilities include cultivating a powerhouse team, ensuring excellence by aligning the team with regulatory standards, and championing a resident-first approach. You'll be the architect of our Resident Strategy, leading your team in delivering innovative and impactful results, while expanding and diversifying resident involvement, and elevating resident engagement.

Our ideal candidate possesses exceptional leadership skills, with a proven track record in managing teams, driving performance, and fostering development. They'll have expertise in using data to enhance services, a successful history of delivering high-performance customer-centric services, and experience in budgeting and achieving efficiency savings while maintaining service quality.

Further details can be found in the downloadable attachment at the bottom of this advert.



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