Bilingual Portfolio Growth Manager

2 weeks ago


Manchester, United Kingdom Koestates Full time
Job Description

We are on the hunt for an energetic and proactive Customer Success Manager to join our ambitious team at Ko Estates, a fast-growing investment agency sourcing the best UK investment properties. As Bilingual Portfolio Growth Manager, you will be responsible for building strong relationships with our clients, understanding their needs, and proactively ensuring they achieve their goals by using our services.

The ideal candidate will have a proven track record of building and maintaining excellent customer relationships and will play a pivotal role in driving customer satisfaction, retention, and overall success. You will be the customers' main point of contact and their 'trusted advisor'. Key responsibilities include running kick-off meetings to outline success objectives, scheduling and completing monthly client satisfaction meetings, and serving as the main point of contact for customer enquiries, issues, and escalations.

Ambitious self-starters who are well organised, results orientated, and excellent communicators are encouraged to apply. The salary for this role is estimated to be around £45,000-£60,000 per annum, depending on experience.



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