Bilingual Account Manager

3 weeks ago


Manchester, United Kingdom CV-Library Full time

Job Overview:

We are seeking a skilled and experienced Bilingual Credit Control Team Leader to join our team in Manchester. The role involves leading a team of credit controllers to deliver excellent standards of client service and identify new business opportunities.

The ideal candidate will have experience in credit control, office environment, and customer service. They should also possess good communication skills, attention to detail, and the ability to manage risk, sales, and people.

The successful candidate will be rewarded with a competitive salary of £30,000 - £35,000 per annum, private healthcare for themselves and their family, company pension scheme, and a range of flexible benefits.

About Our Company:

We've supported small and medium-sized enterprises (SMEs) since 1982 and today we support more than 9000 businesses worldwide. We are proud to help businesses, both big and small, to grow and thrive in domestic and international markets.

Key Responsibilities:

  • Lead a team of credit controllers to deliver excellent standards of client service and identify new business opportunities.
  • Manage performance and support team members to achieve their monthly KPIs.
  • Minimise risk and ensure excellent service to clients.
  • Proactively seek to understand their team's portfolios to assist them in spotting both warning signs and opportunities.

Requirements:

  • Credit control experience, office environment, and customer service experience.
  • Good communication, excellent customer service, and attention to detail.
  • Credit control experience in a financial services environment.
  • Experience managing risk, sales, people management skills, and fluency in a second language (Italian, French, or Spanish).
  • Basic IT, customer service/administration NVQ.
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