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Customer Service Representative

1 month ago

Droitwich, Worcestershire, United Kingdom Multistaff Recruitment Solutions Ltd Full time

{"h1": "Service Desk Coordinator", "p": "We are currently recruiting for a Service Desk Coordinator to join our team at Multistaff Recruitment Solutions Ltd. This is a fantastic opportunity to work in a fast-paced environment and provide excellent customer service to our clients.

Key Responsibilities:

* Answering inbound calls from new and existing customers
* Ensuring all customer records are kept up to date with the latest information regarding their account
* Responding to customer emails effectively and efficiently
* Liaising with other departments across the business
* Regularly updating customers with new information relating to their account
* Communicating with customers via telephone, email, and letter
* Maintaining customer files in line with Company policy

Requirements:

* Computer literate
* Ability to work in a fast-paced environment
* Self-motivated with the ability to prioritize and manage workloads, combined with proven administration skills and good IT literacy and excellent customer service skills
* Strong communication skills

Working Hours:

* Monday to Friday, 8am to 5pm

Rate of Pay:

* £11.44 to £12.02 per hour

If you are a motivated and organized individual with excellent customer service skills, please click to apply or contact Mollie or Tom on 01527 919320, option 2.

We look forward to hearing from you"}