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Aviation Operations Coordinator

2 months ago

Cardiff, Cardiff, United Kingdom Signature Aviation Full time
{"title": "Customer Operations Officer", "description": "About the Role

We are seeking a highly skilled and experienced Customer Operations Officer to join our team at Signature Aviation. As a key member of our airport operations team, you will be responsible for coordinating the smooth running of our airport base, ensuring that our customers receive exceptional service and support.

Key Responsibilities
  • Coordinate the arrival and departure of our clients' aircraft at the airport
  • Provide exceptional customer service to all passengers, visitors, and crew visiting the location
  • Assist with daily operations, including providing weather information and basic flight planning services
  • Liaise with customers and suppliers to resolve invoicing queries and ensure accurate billing
  • Assist the security team with passenger and luggage screening
  • Ensure the highest level of cleanliness and presentation of all VIP areas
About You

We are looking for a candidate with previous experience in aviation, excellent customer service skills, and the ability to work accurately under pressure. You should be flexible with your start and finish times and willing to learn new skills. IT literacy and proficiency in using Microsoft Office programs are essential.

We offer a competitive salary and benefits package, as well as opportunities for career development and growth. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.

", "lang_code": "en-US"}