Lead Generation Customer Engagement Representative
3 days ago
At Austin Fraser, we are seeking a Lead Generation Customer Engagement Representative to join our team. As a key member of our sales team, you will play a critical role in engaging with current and potential customers across various sales channels. Your primary responsibility will be to influence customers to commit to leads while adhering to FCA regulatory guidelines when recommending products and services.
Key Responsibilities:
- Proactively engage with customers through the Outbound Telephony sales channel.
- Utilise live chat to communicate with customers effectively, ensuring timely responses and resolutions.
- Recommend suitable offers and vehicles based on customer needs.
- Maintain accurate records of customer interactions and conversations.
What We Offer:
- Competitive hourly rate.
- A modern working environment with state-of-the-art facilities.
- Opportunities for career growth and professional development.
Estimated Salary: £29,760 - £39,360 per annum
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