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Medical Secretary

2 months ago

Southampton, Southampton, United Kingdom Spire Healthcare Full time
Medical Secretary Opportunity at Spire Southampton Hospital

Spire Southampton Hospital is seeking a skilled Medical Secretary to join our team on a bank basis. As a Medical Secretary, you will play a vital role in supporting our Consultants and patients by providing administrative assistance and ensuring the smooth operation of our clinics.

Key Responsibilities:
  • Answer telephone queries and refer to Consultants as necessary.
  • Arrange New Patient appointments and register them using an In-house database.
  • Provide new patients with information relating to their appointment, including potential Hospital and Consultant fees.
  • Type up clinic letters using digital or audio tape dictation from Consultants.
  • Assist with preparation of future clinics, chasing results, and ensuring clinics are complete and ready for the next Consultant clinic day.
  • Chase patient results and ensure they are ready for Consultants to review prior to or at the next appointment.
  • Produce medical reports for Medical Insurers to approve treatment.
  • Maintain patient records securely in line with Hospital Policy and the Data Protection Act.
Requirements:
  • Previous experience as a Medical Secretary or Secretary/PA.
  • Experience in a similar role, including providing a high-quality service to customers.
  • Good communication and customer service skills.
  • Able to manage workload and work in a fast-paced environment.
  • Strong audio typing skills.
  • Fully IT literate and a competent user of MS Office.
Benefits:
  • Competitive rates for bank colleagues working on a flexible basis.
  • Free uniform and DBS.
  • Full induction, including mandatory training updates.
  • Opportunities for further training and progression into permanent posts.
  • Knowledge, support, and guidance through your recruitment journey from Spire's specialist Resourcing Team.