Coordinated Operations Management Position

7 days ago


Eye, United Kingdom 4way Recruitment Full time

Overview

We are seeking an experienced Operations Coordinator to join our national leading supplier of fire & security services within the Social Housing sector.

About the Role

This is an exciting opportunity to work with a growing company that values its employees. As an Operations Coordinator, you will be responsible for scheduling engineers to cover reactive and servicing jobs across customer contracts.

Your Key Responsibilities

  1. Scheduling engineers to cover reactive and servicing jobs across customer contracts through outlined booking processes and the use of a job management system.
  2. Ensuring allocated jobs with engineers are completed and the scheduling process is properly closed out.
  3. Escalating any scheduling issues or concerns to the Team Leader who will address them with the engineer or in liaison with the Contract Manager and/or customer.

Your Requirements

  • Solid understanding of planning systems, considering geographical locations to schedule engineers as efficiently as possible.
  • Proficiency in Excel and PowerPoint.
  • Excellent time management skills and the ability to prioritise workload.
  • Excellent written and verbal communication skills, essential for sharing key information with servicing engineers.

What We Offer

  • A competitive salary range of £22,300 - £25,000 per annum.
  • Full-time office-based position with standard working hours (8-5pm).
  • 22 days holiday + Bank Holidays and a Company Pension Scheme.


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