Coordinated Operations Management Position
7 days ago
Overview
We are seeking an experienced Operations Coordinator to join our national leading supplier of fire & security services within the Social Housing sector.
About the Role
This is an exciting opportunity to work with a growing company that values its employees. As an Operations Coordinator, you will be responsible for scheduling engineers to cover reactive and servicing jobs across customer contracts.
Your Key Responsibilities
- Scheduling engineers to cover reactive and servicing jobs across customer contracts through outlined booking processes and the use of a job management system.
- Ensuring allocated jobs with engineers are completed and the scheduling process is properly closed out.
- Escalating any scheduling issues or concerns to the Team Leader who will address them with the engineer or in liaison with the Contract Manager and/or customer.
Your Requirements
- Solid understanding of planning systems, considering geographical locations to schedule engineers as efficiently as possible.
- Proficiency in Excel and PowerPoint.
- Excellent time management skills and the ability to prioritise workload.
- Excellent written and verbal communication skills, essential for sharing key information with servicing engineers.
What We Offer
- A competitive salary range of £22,300 - £25,000 per annum.
- Full-time office-based position with standard working hours (8-5pm).
- 22 days holiday + Bank Holidays and a Company Pension Scheme.
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