Operations Coordinator Specialist
3 weeks ago
Company Overview
4way Recruitment is a leading supplier of fire & security services within the Social Housing sector. With years of experience and rapid growth, they are seeking an experienced Operations Coordinator to join a successful team.
Job Description
The successful candidate will be responsible for scheduling engineers to cover reactive and servicing jobs across customer contracts. This will involve using job management systems to ensure efficient allocation and timely completion of tasks.
Main Responsibilities
- Scheduling engineers to cover reactive and servicing jobs across customer contracts through outlined booking processes and the use of a job management system.
- Ensuring allocated jobs with engineers are completed and the scheduling process is properly closed out.
- Escalating any scheduling issues or concerns to the Team Leader who will address them with the engineer or in liaison with the Contract Manager and/or customer.
Required Skills and Qualifications
- Solid understanding of planning systems, considering geographical locations to schedule engineers as efficiently as possible.
- Proficiency in Excel and PowerPoint.
- Excellent time management skills and the ability to prioritise workload.
- Excellent written and verbal communication skills, essential for sharing key information with servicing engineers.
Benefits
- A competitive salary range of £22,300 - £25,000 per annum.
- Full-time office-based position with standard working hours (8-5pm).
- 22 days holiday + Bank Holidays and a Company Pension Scheme.
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