Technical Service Coordinator
24 hours ago
We are seeking a highly skilled Technical Service Coordinator to join our Electric Heating team in the UK. As a key member of our technical support team, you will be responsible for providing expert advice and guidance to customers on our electric heating products.
The successful candidate will have sound electrical knowledge, excellent problem-solving skills, and strong communication abilities. You will work independently, collaborating with our UK and Danish teams as needed. A strong understanding of domestic wiring and heating systems is essential.
If you are passionate about mechanics and problem-solving, and enjoy working in a dynamic environment, we encourage you to apply for this exciting opportunity.
Key Responsibilities
* Provide technical support and guidance to customers via phone and email
* Identify and resolve product-related issues
* Participate in personal development and training to stay up-to-date on new Danfoss & Devi products and innovations
* Collaborate with internal stakeholders and external customers to deliver exceptional service
Requirements
* 2+ years of experience in a similar or related position
* Sound electrical knowledge and understanding of domestic wiring and heating systems
* Excellent communication and problem-solving skills
* Ability to work independently and collaboratively as part of a team
What We Offer
* Competitive salary: £38,000 - £45,000 per annum
* Comprehensive training and development opportunities
* Collaborative and dynamic work environment
* Opportunity to work with leading-edge technology and innovative products
* Flexible working arrangements, including remote work options
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