Senior Officer

4 weeks ago


Leeds, Leeds, United Kingdom Global Banking School Full time
Job Title: Senior Officer

Global Banking School is seeking a highly skilled and dedicated Senior Officer to join our team. As a key member of our Student Retention department, you will play a crucial role in supporting students to achieve their academic goals.

Key Responsibilities:
  • Student Monitoring: Closely monitor the onboarding and training of 8 RO assigned students, ensuring that activities towards retention, achievement, and progression are closely monitored as per the KPI.
  • SST Performance: Monitor the performance of Student Success Tutors towards attendance, engagement, and WD.
  • Leave Coordination: Coordinate the absence of annual leave for the assigned SST team members.
  • Risk Identification: Identify risk groups and risk learners below 50%.
  • Assurance Process: Ensure that all assurance processes are completed within 4-6 weeks, with no pending activities by the 6th week.
  • Computer Literacy: Possess a high level of computer literacy and proficiency in Microsoft Office.

Requirements:

  • GBS Values: Adhere to GBS values and regulations, including equal opportunities policy.
  • Environmental Policy: Contribute to the delivery of GBS's Environmental Policy by minimizing environmental impact in the performance of the role.

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