IT Support Specialist

2 weeks ago

Sheffield, Sheffield, United Kingdom Verus Recruitment Partners Full time
Job Title: IT Support Specialist

We are seeking an experienced IT Support Specialist to join our team at Verus Recruitment Partners. As an IT Support Specialist, you will be responsible for providing technical support and maintenance for our clients' IT systems.

Key Responsibilities:
  • Provide daily assistance for user queries and technical issues, ensuring prompt and effective resolution.
  • Manage and test backups using Veeam to ensure data integrity and availability.
  • Oversee antivirus and endpoint security to protect all systems from threats.
  • Apply security patches and manage admin rights to maintain system security.
  • Perform software updates for industry-specific programs on SQL servers, ensuring all applications are up-to-date.
  • Manage Windows Server environments, including Hyper-V, Active Directory, DHCP, DNS, and group policies.
  • Administer firewall rules and exceptions to safeguard network integrity.
  • Manage email filtering and handle exceptions to protect against phishing and spam.
  • Set up and deploy PCs and software for new and existing employees.
  • Occasionally travel to branch offices to provide on-site support and maintenance.
About You:
  • At least 3 years of experience in an IT role with a strong background in technical support and security practices.
  • Proficiency in managing Windows Servers, Hyper-V, Active Directory, DHCP, DNS, and group policies.
  • A valid UK driving license for occasional travel to branch offices.
  • Strong problem-solving skills and proven ability to troubleshoot and resolve complex IT issues.
What's in It for You:
  • 24 days of paid vacation
  • Option to buy additional holiday days
  • Flexible working hours
  • Hybrid work model
  • Life insurance coverage
  • Comprehensive training support
  • Regular social events
  • Pension (contributions up to 6%)

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