Operations Coordinator

4 days ago


Southall, Greater London, United Kingdom First Mile Ltd Full time
Job Summary:

We are seeking a highly organized and enthusiastic Operations Support Executive to join our depot in North Acton, UK. As an Operations Coordinator, you will play a crucial role in supporting drivers and ensuring the smooth running of the PM shift.


  • Fleet Administration: You will assist Transport and Service Supervisors with administrative tasks, ensuring the efficient operation of our fleet and drivers.
  • Shift Pattern: The successful candidate will work a 4-day on, 2-day off schedule, with shifts from 18:00 to 04:00.
  • Main Responsibilities:
    • Supporting dispatch and admin tasks to facilitate daily operations.
    • Coordinating with drivers regarding issues with trucks or personnel.
    • Sending regular updates to the OPS team to ensure seamless communication.
    • Maintaining accurate logs of drivers and vehicles dispatched.
    • Allocating extras and missed collections to optimize service delivery.
    • Escalating customer complaints to OPS specialists or Account Managers for prompt resolution.

Salary: £25,000 - £30,000 per annum.

About First Mile Ltd:

We are a leading recycling service in London, helping over 30,000 locations. Our mission is to provide efficient and reliable waste management solutions to our customers.



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