Contact Centre Specialist

4 days ago


Esher, Surrey, United Kingdom beBee Professionals Full time £25,000 - £35,000
About the Role

We are looking for a Contact Centre Specialist to join our team in Esher, United Kingdom. As the primary point of contact for customers, you will handle inquiries, resolve issues, and provide excellent service.

Key Responsibilities:

  • Handle customer calls, emails, and chat queries.
  • Offer accurate product information and resolve customer complaints.
  • Manage customer accounts and process orders.
  • Document customer interactions and follow-up tasks.

Requirements:

  • Proven experience in customer service or a related field.
  • Exceptional communication and problem-solving skills.
  • Able to multitask and work under pressure.
  • Proficient in Microsoft Office and CRM software.

Compensation:

The estimated annual salary for this position is £28,000 - £38,000, depending on qualifications and experience.

Benefits:

  • Competitive pension plan.
  • Health insurance coverage.
  • Ongoing training and development opportunities.
  • Flexible working hours.


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