Equine Veterinary Receptionist Specialist

3 weeks ago


Esher, Surrey, United Kingdom Medivet Group Limited Full time

We are seeking a full-time Veterinary Receptionist to join our Esher practice for 40 hours a week.

About the Role

This role will be supporting a team of Veterinary Surgeons, Nurses, and Veterinary Care Assistants in providing exceptional care to our clients and their pets.

You will handle busy telephone lines, arrange appointments, take payments, enter test results, and ensure the consult rooms are fully stocked.

  • Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service.
  • Life Assurance 3 x salary.
  • Access to 24-hour counselling by phone or in person should you feel you need support.
  • 31 days' annual leave (including Bank Holidays) rising to 36 with length of service.
  • An additional 'Day for You', a paid day's leave for you to use as you wish.
  • Interest free Season Ticket Loan.
  • Cycle to Work scheme.
  • Discounts on Medivet products and services.

In this role, you will:

  • Ensure the practice is ready for opening and closing, managing tills and card machines, alarms, voicemail, and systems.
  • Ensure appointment slots are available for clients to book online.
  • Carry out reception duties, greeting clients on arrival, and updating records.
  • Be an advocate of the Medivet Healthcare Plan, and complete relevant sign-up documentation with clients.
  • Ensure online practice information is up to date, with accurate opening hours and current colleagues.

Your Skills and Experience:

  • Excellent client facing and reception skills.
  • Experience of working as part of a team and building positive working relationships.
  • Experience in using online appointment booking systems.
  • Administration skills and experience.
  • Previous veterinary receptionist experience.
  • Social media/website content management.

About Us:

Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres.

We also have a growing presence overseas with practices in France, Germany, and Spain.

We're proud to support a large, connected, and growing community of colleagues who provide exceptional care that's always there.



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