Customer Service Representative

1 week ago


Ilkeston, Derbyshire, United Kingdom We Fix Feet Limited Full time

We are seeking a skilled and empathetic individual to join our team at We Fix Feet Limited as a Customer Service Representative. In this role, you will be the first point of contact for our clients, providing exceptional service and support to ensure their needs are met.

Key Responsibilities:

  • Communicate the values and benefits of our services to clients in a clear and concise manner.
  • Build rapport with clients through empathetic conversations, addressing their concerns and needs.
  • Assist clients in overcoming barriers to booking an appointment, providing a committed and supportive approach.
  • Collaborate with our team to provide ongoing support and training to help clients achieve their goals.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to hold lengthy conversations with clients.
  • Computer literacy and a willingness to learn new skills and technologies.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple clients simultaneously.

What We Offer:

  • A competitive salary and opportunities for growth and development.
  • Ongoing support and training to help you achieve your professional goals.
  • A dynamic and supportive work environment, with a team committed to excellence.


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