Customer Service Representative

2 weeks ago


Ilkeston, Derbyshire, United Kingdom The Learning Experience #395 Full time

About The Learning Experience #395

We are seeking a highly skilled and empathetic individual to join our team as a Computer Officer. As a key member of our staff, you will play a vital role in providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Communicate the values and benefits of our services to clients in person and over the phone, highlighting how our support can help them achieve their goals.
  • Hold lengthy conversations with clients to understand their needs and provide guidance on how to overcome barriers to booking an appointment.
  • Develop and maintain strong relationships with clients, providing ongoing support and training to help them achieve their professional goals.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to hold empathetic conversations with clients.
  • Computer literacy and a willingness to learn new skills and technologies.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.

What We Offer:

  • A competitive salary that can grow as the company expands.
  • Ongoing support and training to help you achieve your professional goals.
  • A dynamic and supportive work environment.


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