Supervisor - Bond Street Store
2 weeks ago
About the Role:
We are seeking a highly skilled Supervisor to join our team in Bond Street, reporting directly to the Store Manager.
Your Key Responsibilities:
- Act as a point of reference when the Store Manager is not in store.
- Support the Store Manager in ensuring policies and procedures are followed.
- Handle client complaints or conflicts in a professional manner.
- Contribute to achieving sales targets in line with company strategy.
- Utilize effective selling techniques to maximize business potential.
- Collaborate with the Store Manager to identify and capitalize on sales opportunities.
- Contribute to building a positive team environment by sharing information and best practices.
- Collect and update customer information for efficient CRM and Client Book use.
- Uphold company standards and procedures at all times.
- Maintain accurate stock information and follow store-to-store transfer procedures.
- Lead by example, demonstrating honesty and integrity in all interactions.
- Deliver exceptional customer service in line with company standards.
- Identify and evaluate employee strengths and areas for improvement, providing constructive feedback for growth.
- Lead monthly touch-base meetings with the supervision of the ASM or SM.
- Ensure all procedures are followed when the Store Manager or ASM is not present.
About Us:
Bottega Veneta UK Co Ltd. is a global luxury group committed to fostering internal mobility and leadership skills. We believe in diversity and equality, and we welcome applications from all qualified candidates.
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