Reception and Guest Services Representative

1 month ago


London, Greater London, United Kingdom Hilton Worldwide, Inc. Full time
Key Responsibilities
  • Manage front desk operations, ensuring seamless guest check-in and check-out processes
  • Respond to guest queries and concerns, providing personalized solutions and exceeding expectations
  • Maintain accurate records, including guest information and room assignments

As a Front Office Receptionist, you will have the opportunity to develop your skills and knowledge in hospitality, working closely with colleagues to deliver an outstanding guest experience.



  • London, Greater London, United Kingdom The Carlton Tower - Reception Full time

    We are seeking a highly skilled Customer Service Excellence Representative to join our team at The Carlton Tower - Reception. As a representative of our hotel, you will be expected to deliver top-notch service to our guests and contribute to a positive and memorable experience for them.The estimated salary for this role is $45,000 - $60,000 per annum, based...


  • London, Greater London, United Kingdom The Carlton Tower - Reception Full time

    Job Overview:We are seeking a highly skilled Senior Guest Services Director to join our team at The Carlton Tower - Reception.About the Role:The successful candidate will be responsible for delivering exceptional guest experiences, managing guest relations, and leading the Front Desk Team. This is an exciting opportunity to leverage your expertise in luxury...


  • London, Greater London, United Kingdom The Carlton Tower - Reception Full time

    Job Summary:The Luxury Guest Service Leader role at The Carlton Tower - Reception requires a highly skilled and experienced professional to lead our guest relations team. This is an exciting opportunity to work in a luxury hospitality environment and contribute to delivering exceptional guest experiences.About The Role:In this role, you will be responsible...


  • London, Greater London, United Kingdom The Carlton Tower - Reception Full time

    **Job Summary:** Guest Experience Specialist We are seeking a highly skilled and experienced Guest Experience Specialist to join our team at The Carlton Tower - Reception. As a key member of our front desk team, you will be responsible for delivering exceptional guest service, handling inquiries, and ensuring the smooth operation of our reception...


  • London, Greater London, United Kingdom The Carlton Tower - Reception Full time

    Job Description:We are seeking a highly skilled Director of Guest Experience to join our team at The Carlton Tower - Reception.About the Role:The successful candidate will be responsible for crafting distinctive guest experiences, managing hotel operations, and leading the Guest Services Team. This is an excellent opportunity to leverage your expertise in...


  • London, Greater London, United Kingdom AccorHotel Full time

    Job SummaryWe are seeking a Guest Services Representative to join our team at Raffles London at the OWO.The successful candidate will be responsible for delivering exceptional guest service, responding to guest requests, and ensuring seamless guest experiences throughout their stay.Provide personalized guest service, responding promptly to requests and...


  • London, Greater London, United Kingdom The Carlton Tower - Reception Full time

    About the RoleWe are looking for a talented and experienced Guest Relations Team Leader to join our team at The Carlton Tower - Reception. As a key member of the front desk, you will be responsible for delivering exceptional guest experiences and ensuring that every guest feels welcome and valued.With a strong focus on customer service and attention to...


  • London, Greater London, United Kingdom Best Days Travel Full time

    The Guest Services Representative role at Best Days Travel requires a candidate with exceptional interpersonal skills, attention to detail, and a passion for delivering outstanding customer experiences.Responsibilities:Provide exceptional customer service through effective communication, resolving guest queries, and addressing any issues promptly.Cultivate...


  • London, Greater London, United Kingdom Accor Hotels Full time

    Job OverviewWe are seeking a highly motivated Evening Reception and Guest Services Professional to join our team at Accor Hotels. As a key member of our reception team, you will be responsible for providing exceptional service to our guests during evening shifts.About the RoleThe successful candidate will have excellent communication skills, be able to work...


  • London, Greater London, United Kingdom Mandarin Oriental Hotel Group Full time

    About the RoleWe are seeking a skilled Front Office professional to join our team at Mandarin Oriental Hotel Group. As a Guest Services Representative, you will be responsible for ensuring that our guests have an exceptional experience from arrival to departure. This includes greeting and escorting guests to their rooms, addressing their special preferences,...


  • London, Greater London, United Kingdom Accor Hotels Full time

    Receptionist (Hospitality & Hotel Experience) Job DescriptionAbout Accor Hotels: As a pioneering hotel group, Accor Hotels gathers over 45 brands, 5,600 hotels, and 10,000 restaurants across 110 countries. Our mission is to deliver exceptional experiences to our guests, providing unforgettable moments that exceed their expectations.Job Summary: We are...

  • Front Desk Manager

    3 weeks ago


    London, Greater London, United Kingdom Reception Full time

    At Meliá White House Hotel, we're seeking an experienced Front Desk Manager to join our Reception team. This is a fantastic opportunity for a skilled professional to lead the daily management of our front-of-house operations, ensuring exceptional guest service and seamless communication with various departments.The successful candidate will have prior...


  • London, Greater London, United Kingdom Ballymore Full time

    Estate Guest Services Representative Job Description:We are seeking a highly motivated Estate Guest Services Representative to join our team at Ballymore. As a key member of our staff, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our estate's facilities and services.Key Responsibilities:Manage...


  • London, Greater London, United Kingdom Staycity Group Full time

    Reception Team LiaisonThe Staycity Group is looking for a skilled Reception Team Liaison to provide exceptional customer service to guests and stakeholders.This individual will be responsible for representing the WildeGroup brand with passion and enthusiasm, providing support for the smooth operation of the reception desk, and ensuring seamless guest...


  • London, Greater London, United Kingdom .. Sloane Full time

    About the RoleThe Luxury Guest Services Representative will be responsible for ensuring that all guests receive a unique and memorable experience during their stay at our 5-star boutique hotel.This involves greeting guests warmly, handling requests and queries efficiently, and maintaining accurate guest profiles. The successful candidate will have excellent...


  • London, Greater London, United Kingdom Guest Experience Full time

    **Company Overview:**Meliá Hotels is a global hospitality company that offers exceptional guest experiences through its network of hotels worldwide. With a commitment to excellence, our team members are the driving force behind delivering unforgettable moments for our guests.Estimated Salary: €25,000 - €35,000 per annum, depending on location and...


  • London, Greater London, United Kingdom Guest Experience Full time

    **About Us:**Meliá Hotels is a leading global hospitality company with a rich history of delivering exceptional guest experiences. Our commitment to excellence drives us to continuously improve and innovate, ensuring that our guests feel valued and cared for throughout their stay.Estimated Salary: €28,000 - €38,000 per annum, depending on location and...


  • London, Greater London, United Kingdom Melia Hotels International S.A.(Meliá) Full time

    About the Role: At Meliá Hotels International S.A. (Meliá), we pride ourselves on providing exceptional service to our guests. To achieve this goal, we require a skilled and experienced Reception Shift Leader to lead our dynamic Front Office team at ME London. As a key member of our team, you will be responsible for ensuring that every guest receives...


  • London, Greater London, United Kingdom Meliá Hotels International Full time

    Job Summary: Front Office Team LeadWe are seeking an experienced Front Office Team Lead to join our team at ME London, a 5-Star Hotel. In this role, you will be responsible for leading a team of Reception staff, ensuring seamless guest interactions, and driving business results.The ideal candidate for this role will have a proven track record of leadership,...


  • London, Greater London, United Kingdom Bennett Hay Full time

    Reception Manager OpportunityLocation: London, EnglandSalary: £36,000 - £37,500 per annumWe are seeking a skilled Reception Manager to lead our ground-floor reception services at a prestigious corporate location in Hanover Square, Mayfair. As a key member of our team, you will be responsible for creating a world-class guest experience.About the...