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Lodge Manager
1 month ago
Churchill Estates Management Ltd is seeking a highly skilled and dedicated individual to fill the position of Lodge Manager. As a key member of our team, you will be responsible for providing exceptional customer service to our Home Owners, while also ensuring the smooth operation of our retirement development.
Key Responsibilities:
- Managing the maintenance of the property, including coordinating with contractors and suppliers
- Providing a first-class service to Owners, including organizing activities and events
- Liaising with a range of customers, contractors, suppliers, and internal colleagues
- Ensuring the safety and security of the development, displaying good judgement and the ability to remain calm under pressure
About You
We are looking for an individual with a passion for excellent customer service, who is able to work independently and as part of a team. You will have a friendly and outgoing personality, with the ability to act with sensitivity and diplomacy when required. Previous experience in a similar role, such as retirement living, social housing, hospitality, or uniformed services, would be advantageous.
What We Offer
- Annual holiday entitlement of 24 days + Bank Holidays
- A day off on your Birthday
- Life Assurance
- Eye Care reimbursement
- Colleague Introduction reward scheme
- Professional development and qualifications
- Thorough induction and ongoing training
We are committed to providing a positive and rewarding work environment, and we are looking for individuals who share our values of Trust, Openness, Respect, Communication, and Honesty.
