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Senior IT Specialist

1 week ago


Milton Keynes, Milton Keynes, United Kingdom Motorsport-Total GmbH Full time
Job Description

The ideal candidate will offer technical support to end-users, fix problems with devices, applications, phones, network, and other accessories, and make sure that all incidents and service requests are resolved quickly.

A key aspect of this role will require a balance of technical expertise, collaborative skills, and forward-thinking, ensuring the software developed today continues to be effective and relevant in the future.

With this role comes the expectation that you would be someone who possess a deep knowledge of both Microsoft and Mac OS whilst holding the capacity to maintain a high standard of IT performance across our organisation.

  • Incident Resolution: Diagnose and resolve technical issues related to hardware, software, and network connectivity.
  • Microsoft and Mac OS Support: Troubleshoot software installations, configuration, and compatibility issues.
  • Networking: Familiarity with TCP/IP, DNS, DHCP, and LAN/WAN concepts.
  • Microsoft 365 (M365) Services: Troubleshoot M365 account issues, permissions, and access.
  • Documentation and Training: Create user-friendly guides and documentation for common issues.

An estimated salary for this position is €60,000 per year, based on industry standards and the location of Motorsport-Total GmbH.