Customer Service Team Member
6 days ago
Berry Recruitment are seeking an experienced and committed Customer Service Team Member to join their team based in the Wallingford area.
Role: Customer Service Administrator
Location: Wallingford, Oxfordshire
Salary: £26,000 - £29,000 Per Annum
Holidays: 25 days holiday plus bank holidays
About the role:
- Deal with customer queries and assist with order management.
- Handle customer inquiries via phone, fax, and email.
- Investigate customer concerns regarding price, supply chain, and quality.
- Liaise with internal departments such as Warehouse and Quality Assurance.
- Arrange for the collection of faulty goods.
- Support customers throughout the order process and act as cover when required.
- Perform ad-hoc duties as necessary.
Required skills and qualifications:
- Computer literacy with strong Microsoft Office skills.
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