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Residential Support Services Coordinator
1 month ago
We are looking for a highly skilled Residential Support Services Coordinator to join our team in Wallingford, Oxfordshire. As a key member of the home's management team, you will be responsible for delivering exceptional customer experience and supporting the General Manager.
Key Responsibilities:- Ensure efficient day-to-day operations of the home.
- Provide guidance and support to junior members of the administration team.
- Develop and implement strategies to drive occupancy and reputation.
- Manage resident and family feedback, focusing on continuous improvement.
- Proven experience in customer-facing roles and HR administration.
- High level of attention to detail and prioritization skills.
- Proficient Microsoft user, specifically Word, Excel, and Outlook.
- CIPD qualification desirable.
£30,000 per annum + competitive benefits package, including rewards for outstanding performance and refer-a-friend scheme opportunities.