Customer Care Coordinator

6 days ago


Crowmarsh Gifford, Oxfordshire, United Kingdom Barchester Healthcare Full time
Customer Care Coordinator

Estimated Salary: £22,000 - £25,000 per annum.

Barchester Healthcare is seeking a Customer Care Coordinator to join their team. The successful candidate will be responsible for promoting a warm and welcoming environment for residents, staff, and visitors, and driving occupancy and reputation of the care home.

Responsibilities include managing enquiries and showrounds of the home, supporting resident and family feedback with a focus on customer care, and assisting with the recruitment of home staff. Requirements include experience in a customer-facing role, previous involvement in HR administration and recruitment, and a high level of attention to detail and ability to prioritise.

We offer a range of benefits, including a rewarding excellence bonus, unlimited access to our refer-a-friend scheme, and free access to medical specialists and counselling services.



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