Customer Experience Manager
2 weeks ago
We are seeking a highly motivated and experienced Customer Experience Manager to join our team at Orsomjobs. As a Customer Experience Manager, you will be responsible for ensuring that our customers receive exceptional service and support.
You will work closely with our sales, marketing, and product teams to develop and implement strategies to improve customer satisfaction and retention, analyze customer data to identify trends and areas for improvement, and provide ongoing support and conduct regular check-ins with customers.
- Develop and implement strategies to improve customer satisfaction and retention
- Analyze customer data to identify trends and areas for improvement
- Provide ongoing support and conduct regular check-ins with customers
The ideal candidate will have a strong background in sales and marketing, as well as excellent communication and interpersonal skills.
The estimated salary for this position is £65,000 - £85,000 per year, depending on experience.
We offer a competitive salary, health insurance, and opportunities for professional development.
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