Wallington-Based Customer Service Team Member

1 day ago


Crowmarsh Gifford, Oxfordshire, United Kingdom Berry Recruitment Full time

Berry Recruitment is seeking an experienced and committed individual to join our customer service team as a Wallington-Based Customer Service Team Member.

The successful candidate will be responsible for providing excellent customer service, handling customer queries and assisting with order management. This is an exciting opportunity for someone who enjoys working in a team environment and is passionate about delivering exceptional customer service.

Key Responsibilities:

  • Deal with customer inquiries and provide timely resolutions.
  • Handle customer queries via phone, fax and email.
  • Investigate product-related issues and resolve them efficiently.
  • Liaise with internal teams to ensure seamless communication.
  • Assist in the collection of faulty goods.
  • Support the customer order process and provide cover when needed.
  • Perform other duties as required.

Requirements:

  • Excellent customer service skills.
  • Strong communication and problem-solving abilities.
  • Proficient in Microsoft Office.
  • Ability to work in a fast-paced environment.

What We Offer:

  • A competitive salary of £27,000 per annum.
  • A generous holiday entitlement of 25 days plus bank holidays.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.


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