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AV Hardware Specialist

2 months ago


Sheffield, Sheffield, United Kingdom TechNET IT Recruitment Ltd Full time £30,000 - £35,000
Job Summary

We are seeking a highly skilled AV Hardware Specialist to join our team at TechNET IT Recruitment Ltd. As an AV Hardware Specialist, you will play a critical role in supporting and reporting to the AV Product Manager in setting up, operating, and troubleshooting equipment for live events.

Key Responsibilities
  • Identify and select key AV equipment used in customer installations, including microphones, amplifiers, speakers, display screens, media players, encoders, touch controllers, digital audio processors, and HDMI matrix.
  • Set up and maintain testing of AV new hardware and equipment.
  • Provide 3rd line technical support for hardware problems, performing root cause analysis.
  • Create and manage a project plan in collaboration with cross-functional teams.
  • Keep detailed records of work completed and regularly update relevant teams.
  • Collaborate with R&D, Desktop, Engineering teams to improve existing hardware and design new solutions.
  • Lead meetings, present findings, and oversee the hardware continuity program.
  • Occasionally visit customer sites or suppliers to support testing and development.
  • Develop instruction manuals and contribute to sales materials.
Requirements
  • 2-3 years of relevant experience as a Digital AV Technician, Audio Visual Maintenance Technician, or AV Installer at live events.
  • Good technical understanding of AV Systems deployed to customer sites, including media players, encoders, touch controllers, HDMI matrix, and UPS.
  • Proficiency with IT tools, with the ability to maintain documents in Word, Excel, and CRM systems (Salesforce preferred).
  • A proactive, solution-oriented mindset.
  • Team player and an excellent communicator.
  • Hands-on approach and willingness to learn.
  • Ability to work 5 days a week in Sheffield.
What We Offer

In return for your expertise, you will receive a competitive salary and a friendly, relaxed work atmosphere where you'll be part of a great team. This is a unique opportunity where you can grow and develop your knowledge and experience of IT and AV technology.