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IT Support Specialist

1 month ago


Eastern England, United Kingdom Deerfoot Recruitment Solutions Limited Full time

Service Desk Analyst Role

We are seeking a skilled Service Desk Analyst to join our team at Deerfoot Recruitment Solutions Limited. As the first point of contact in the IT department, you will be responsible for efficiently handling a variety of IT issues and service requests across all platforms.

Key Responsibilities:

  • Provide timely and effective support to internal customers
  • Resolve IT incidents and service requests in a professional and courteous manner
  • Collaborate with the Service Delivery Manager to ensure seamless service delivery

Requirements:

  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong technical skills and knowledge of IT systems

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

Location: Hybrid / Cambridge (3 days in the office)

Salary: Circa £25k