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IT Support Specialist
1 month ago
Service Desk Analyst Role
We are seeking a skilled Service Desk Analyst to join our team at Deerfoot Recruitment Solutions Limited. As the first point of contact in the IT department, you will be responsible for efficiently handling a variety of IT issues and service requests across all platforms.
Key Responsibilities:
- Provide timely and effective support to internal customers
- Resolve IT incidents and service requests in a professional and courteous manner
- Collaborate with the Service Delivery Manager to ensure seamless service delivery
Requirements:
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Strong technical skills and knowledge of IT systems
What We Offer:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
Location: Hybrid / Cambridge (3 days in the office)
Salary: Circa £25k