EPR Configuration Specialist
3 weeks ago
Job Summary
We are seeking an EPR Configuration Specialist to configure, maintain, and optimize the Altera/Allscripts EPR system to support clinical workflows, patient management, and healthcare operations in a fast-paced NHS environment.
Key Responsibilities:
- Configure and maintain the Altera/Allscripts EPR system to ensure it supports clinical workflows, operational processes, and patient care pathways.
- Work closely with clinical teams, IT staff, and other stakeholders to gather requirements and translate them into detailed configuration specifications within the EPR system.
- Ensure that all EPR configurations are aligned with NHS guidelines, including data protection, clinical safety, and healthcare IT best practices.
- Perform regular system maintenance, updates, and enhancements to ensure the EPR system operates optimally and remains compliant with regulatory changes.
- Troubleshoot and resolve configuration-related issues, collaborating with technical teams and vendors to ensure timely resolution.
- Create and maintain comprehensive documentation for system configurations, workflows, and user guides to support end-users and future system enhancements.
- Provide ongoing training and support to clinical and administrative staff to ensure effective use of the Altera/Allscripts EPR system.
- Participate in the design, testing, and implementation of new EPR modules, features, or system upgrades.
- Conduct audits and quality checks to ensure the accuracy, security, and performance of the EPR configuration.
- Collaborate with third-party vendors and support teams to manage system integrations, including interfaces with other clinical and operational systems (e.g., PAS, RIS, LIS).
- Stay current with developments in the Altera/Allscripts EPR platform and NHS healthcare IT policies, recommending improvements and ensuring best practices are followed.
Required Skills & Qualifications:
- 3+ years of hands-on experience configuring and maintaining Altera/Allscripts EPR systems in a healthcare or NHS setting.
- Deep understanding of clinical workflows, patient management, and NHS operational processes.
- Proven experience with system configuration, troubleshooting, and optimization of EPR systems, specifically within the Altera/Allscripts environment.
- Familiarity with NHS Digital standards, including data governance, clinical safety, and information security regulations (e.g., GDPR).
- Excellent problem-solving and analytical skills, with a proactive approach to resolving technical issues in a clinical environment.
- Strong communication and interpersonal skills, with the ability to engage effectively with clinical teams, IT staff, and management.
- Ability to work independently and manage multiple projects simultaneously in a fast-paced healthcare setting.
- Experience with integration and interfacing technologies such as HL7, FHIR, or middleware used within NHS environments.
- Familiarity with NHS electronic healthcare systems, such as PAS (Patient Administration System), RIS (Radiology Information System), or LIS (Laboratory Information System).
Preferred Qualifications:
- Prior experience working with NHS Trusts or healthcare organizations in an EPR configuration role.
- Knowledge of scripting or technical skills related to EPR customization, reporting, or data extraction.
- Experience with other healthcare systems and technologies commonly integrated with Altera/Allscripts EPR, such as PACS, pharmacy systems, or health information exchanges (HIE).
- Certifications in Altera/Allscripts EPR or related healthcare IT systems.
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