Hospitality Service Associate

3 days ago

Stansted, United Kingdom Arora Group Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Waiter/Waitress at Arora Group. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring their experience is memorable and enjoyable.

Key Responsibilities
  • Provide attentive and personalized service to guests, ensuring their needs are met and exceeded.
  • Work collaboratively with the kitchen and other service staff to ensure seamless service delivery.
  • Manage tables effectively, ensuring prompt service and maintaining a clean and organized dining area.
  • Upsell and promote our menu items and services to increase revenue and enhance the guest experience.
  • Participate in ongoing training and development to improve service skills and knowledge of our products and services.
Requirements
  • Previous experience in the food and beverage industry, preferably in a waiter or waitress role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Ability to work in a fast-paced environment, remaining composed and professional under pressure.
  • Knowledge of food and beverage service standards, including health and safety protocols.
  • Availability to work a variety of shifts, including evenings, weekends, and public holidays.
What We Offer
  • A competitive salary and service charge.
  • Generous holiday entitlement and paid time off.
  • Discounted hotel stays and other benefits.
  • Opportunities for professional development and career growth.

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