Institute Assistant

3 days ago


London, Greater London, United Kingdom Institute of Marine Engineering, Science & Technology Full time
About the Position

We are looking for an exceptional Institute Assistant - Membership Services to provide comprehensive support to our members and those seeking to join the Institute.

Key Responsibilities:

  • Adhere to the Institute's Royal Charter and By-Laws, licenses, and other relevant rules and regulations.
  • Collaborate closely with the Membership Committee to deliver exceptional services.
  • Engage with members through various communication channels, addressing their queries and concerns.
  • Efficiently manage membership applications and professional registrations.
  • Process transactions related to applications and renewals.
  • Navigate complex regulatory requirements by liaising with the Engineering Council and Science Council.
  • Continuously evaluate and enhance operational processes and documentation.
  • Conduct informative presentations on membership and professional registration.
  • Act as a representative for the Institute at domestic and international events, when necessary.

Requirements:

  • Proven experience working within a membership organization or similar setting, emphasizing customer service excellence.
  • Familiarity with various industries, academic institutions, government agencies, and professional bodies.
  • Superior administrative, organizational, and technical skills.
  • Effective communication and interpersonal skills.
  • A dedicated team player eager to grow and contribute.

Compensation and Benefits:

  • An attractive salary range (£35,000 - £40,000 per annum)
  • Competitive benefits package including private medical insurance, life assurance, and pension contribution.
  • Opportunities for career growth and professional development.


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