Customer Service Ambassador
2 weeks ago
Job Summary
We are seeking a customer-focused individual to join our hospitality team at Genting Casinos. As a Hospitality Team Member, you will provide exceptional service to our customers, ensuring a positive experience in our bars and restaurants.
Key Responsibilities
- Deliver outstanding customer care, adhering to company procedures and health and safety regulations.
- Contribute to a positive and inclusive team environment, driving business improvement and customer satisfaction.
- Operate tills, handle cash, and maintain accurate records.
- Prepare and serve food and beverages to a high standard, ensuring exceptional presentation.
- Clear tables, wash/clean, and store equipment and utensils correctly.
- Work flexibly, including evenings, nights, and weekends, to meet business demands.
Benefits
- Competitive salary and opportunities for career development.
- Access to company-funded benefits, including a private GP helpline, pension scheme, and employee assistance program.
- Flexible benefits, including health cash plan, critical illness cover, and dental insurance.
- Recognition and rewards for outstanding performance, including long service awards and staff social events.
- A range of social engagement activities, promoting team camaraderie and well-being.
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