Sales Consultant

4 days ago

Dumfries, Dumfries and Galloway, United Kingdom Toyota Full time

About the Role:

We are seeking a highly skilled Sales Consultant to join our Toyota team in Dumfries. As a Sales Consultant, you will be responsible for discovering customer needs and matching those with the right product. You will be highly skilled at building trust and rapport with customers, and will be able to adapt to their approach and buying strategy.

Key Responsibilities:

  • Listen and talk to customers to uncover their needs and build trust and rapport
  • Be curious to learn and become 'fluent' in Toyota's products and services
  • Match customer to product and maximise opportunities through features and add-ons
  • Guide customers, advise them and adapt to their approach and buying strategy
  • Encourage customers to experience the product through a test drive
  • Ensure customer issues are resolved along the customer journey
  • Maximise opportunities for sales leads via multiple channels
  • Willingly learn and show an openness to change, new processes and new ideas
  • Collaborate with colleagues across the business, providing a seamless service
  • Represent the Toyota brand and values, proudly serving as an ambassador

What We Are Looking For:

  • A full UK driving licence
  • Eligibility to work in the UK
  • Flexible to work hours required to carry out the role effectively and take on infrequent travel for work and training purposes
  • High standards of verbal and written communication
  • Good level of general education - at least National 5s in English and Maths and ideally Highers (or equivalent)
  • Good IT skills, (MS Word, PowerPoint and Excel) and social media skills
  • Interests that support your work life balance

What's On Offer:

  • Uncapped earning potential through our extremely competitive commission package
  • 5 day working week
  • 30 days holiday
  • You will be provided with a company vehicle if aged 21+
  • Full manufacturer accredited training including fully funded travel
  • BEN Automotive Assistance Program
  • Discounted Servicing for you and your family
  • Contributory Pension Scheme
  • Refer a friend scheme earning £+ a year
  • Attractive discounts when purchasing new and used cars
  • Subsidised car leasing scheme accessible to you and your family

About Toyota:

Since Toyota's foundation, we have acted in accordance with our Guiding Principles to produce reliable vehicles and the sustainable development of society through ever-changing innovation and the provision of high-quality products and services.

Toyota will lead the future mobility society, enriching lives around the world with the safest and most responsible ways of moving people. Through our commitment to quality, ceaseless innovation, and respect for the planet, we strive to exceed expectations and be rewarded with a smile.

We will meet challenging goals by engaging the talent and passion of people who believe there is always a better way.

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