Customer Service Representative
4 weeks ago
About the Role
We are seeking a highly motivated and customer-focused Customer Service Assistant to join our team at Fort George, Ardersier. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our customers.
Key Responsibilities
- Provide excellent customer service and support to customers in a fast-paced environment
- Process transactions, handle customer queries, and maintain a clean and organized workspace
- Serve food and beverages to customers, operate the till, and take payments
- Stock and rotate stock, clean public areas and the back of house
- Work collaboratively with the team to achieve sales targets and provide a high level of customer satisfaction
Requirements
- A confident team player with excellent communication skills
- Previous experience in a customer-facing role, preferably in the catering or hospitality industry
- A DBS check will be required to complete your application
What We Offer
- A competitive hourly rate of £11.44 per hour
- Mainly Monday – Friday with one weekend in 4
- Full time, 35 hours per week, shifts ranging between 6.30am – 7pm
- Extra weekends will be required for functions
- Generous holiday entitlement which increases after 3 full years service
- Cycle to work / Refer a friend scheme
- A wide range of perks including MyStaffShop discounts, Nest pension, Life assurance, online e-learning and much more
Why Choose Aramark?
Aramark is a leading provider of food, facilities, and uniform services to businesses and organizations around the world. We are committed to delivering exceptional customer service and creating a positive experience for our customers. If you are a motivated and customer-focused individual who is passionate about delivering excellent service, we would love to hear from you.
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