Customer Service Representative

4 weeks ago


Inverness, Highland, United Kingdom Aramark Full time

About the Role

We are seeking a highly motivated and customer-focused Customer Service Assistant to join our team at Fort George, Ardersier. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our customers.

Key Responsibilities

  • Provide excellent customer service and support to customers in a fast-paced environment
  • Process transactions, handle customer queries, and maintain a clean and organized workspace
  • Serve food and beverages to customers, operate the till, and take payments
  • Stock and rotate stock, clean public areas and the back of house
  • Work collaboratively with the team to achieve sales targets and provide a high level of customer satisfaction

Requirements

  • A confident team player with excellent communication skills
  • Previous experience in a customer-facing role, preferably in the catering or hospitality industry
  • A DBS check will be required to complete your application

What We Offer

  • A competitive hourly rate of £11.44 per hour
  • Mainly Monday – Friday with one weekend in 4
  • Full time, 35 hours per week, shifts ranging between 6.30am – 7pm
  • Extra weekends will be required for functions
  • Generous holiday entitlement which increases after 3 full years service
  • Cycle to work / Refer a friend scheme
  • A wide range of perks including MyStaffShop discounts, Nest pension, Life assurance, online e-learning and much more

Why Choose Aramark?

Aramark is a leading provider of food, facilities, and uniform services to businesses and organizations around the world. We are committed to delivering exceptional customer service and creating a positive experience for our customers. If you are a motivated and customer-focused individual who is passionate about delivering excellent service, we would love to hear from you.



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