Duty Manager

6 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Danieli Leisure Group Full time

About Us

Danieli Leisure Group is a dynamic and vibrant company that operates a range of exciting venues in the hospitality industry. We are currently seeking a skilled Duty Manager to enhance our cocktail bar and eatery in Newcastle Upon Tyne.

Key Responsibilities

  • Leadership and Training
    • Act as a positive leader and role model, training and motivating our team to deliver high standards and exceptional guest experiences.
  • Business Management
    • Work alongside the General Manager and Assistant General Manager to manage shifts and team members, helping to maximize sales and meet personal KPI targets.
  • Financial Oversight
    • Collaborate with the General Manager and Assistant General Manager to maintain labor efficiency, manage stock control, and conduct performance reviews of team members.
  • Guest Relations
    • Manage guest feedback and relations, ensuring a positive experience for all visitors.
  • Promotional Activities
    • Implement and drive promotional activities to boost venue visibility and attract more guests.

Desirable Skills

  • Knowledge of cash management and experience with Zonal operational systems.
  • Bar experience with a passion for cocktail development.
  • Experience leading small teams.

What We Offer

  • Competitive hourly rate of £11.80.
  • 45 hours per week.
  • Additional pay for tips.
  • Discounted or free food.
  • Employee discount company-wide.

Requirements

  • 2 years of experience in the hospitality industry.
  • 2 years of experience in customer service.
  • 2 years of experience in bartending.

Work Location

In-person work at our venue in Newcastle Upon Tyne.


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